Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
We currently ship within Australia only.
We currently ship within Australia only.
- Standard Shipping: 3-7 business days.
- Delivery Area: We deliver to most addresses within Australia. Please note that some remote areas may experience slightly longer delivery times.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
If you received your order damaged, please contact us immediately at support@auswaypost.com.au with photos of the damaged item and packaging so we can process a claim with our supplier.
If you received your order damaged, please contact us immediately at support@auswaypost.com.au with photos of the damaged item and packaging so we can process a claim with our supplier.